SmartRider is the contactless electronic ticketing system of the Public Transport Authority of Western Australia. The system uses RFID smartcard technology to process public transport fares across public bus, train and ferry services. The system is used widely across the Transperth public transport network in metropolitan Perth, as well as the regional town bus services of TransAlbany, TransBunbury, TransBusselton, TransEsperance, TransGeraldton, TransHedland, TransGoldfields, TransKarratha and TransCarnarvon in Western Australian regional centres.
SmartRider smart card Features
- Unmatched accessibility.
- Reduced energy consumption and upgraded components for increased reliability and lower maintenance.
- Stability.
- Actively maintained ride height on uneven road surfaces.
What are the types of Smart Rider card, Australia?
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What are the prices / validity for the Smart Rider card, Australia?
| Card Type | Cost |
| Standard | Purchase cost $10.00 Initial minimum value $10.00 |
| Concession | Purchase cost $5.00 Initial minimum value $5.00 |
| Seniors | Minimum $10.00 initial value |
| Pensioner | Minimum $5.00 initial value. |
| Veteran | Minimum $10.00 initial value |
| Student | Your initial card is free using the application form or $5.00 with online ordering |
| Tertiary | A $5 card fee and minimum add value amount of $5 applies |
How to buy Smart Rider card, Australia?
You can buy Smart Rider card, Australia:
How to register your SmartRider card in Australia?
You can register your card:
- Log into My Account, or
- call the Transperth InfoLine: 0456136213 or
- Complete a SmartRider Registration form. or
- Get one from a Transperth Info Centre or Transperth Retail Sales Outlet.
How to top-up / check balance SmartRider Card in Australia?
You can top-up SmartRider Card:
- Autoload
- Add-value machines
- BPAY
- Onboard buses and ferries
- Transperth Info Centre
- Transperth Retail Sales Outlet.
How to top-up SmartRider Card through Add-value machines?
You can check through the Add-value machine also.
- Visit the nearest machine
- Insert your smart ride card
- Select your top-up amount
- Tap your payment card
Auto top-up
Autoload enables a direct debit to be made automatically from a nominated bank account or credit card to your SmartRider when the balance on your card falls below the low-value threshold of $6 for standard users and $3 for concession users.
Activating Autoload
- Log in to My Account
- Add your SmartRider to your account
- Select Manage Autoload
- Wait 24 hours while we process your Autoload request
- Tag on and off with your SmartRider within the next five days to activate Autoload
- Your Autoload will then activate and be available on your SmartRider.
How to contact for any enquiries about the Smart Rider card, Australia?
Contact Center: 0456136213
Working Day/Hours: Monday – Thursday – 5.00am to 12.30am
Friday and Saturday – 5.00am to 2.00am
Sunday and Public Holidays – 5.00am to 12.00am
Address: Airport, Smart Carte, Terminal 1. Perth Airport. Albany, Swan Transit Depot, 7 Barker St, Albany.
FAQ:
1. Is there a refund on the SmartRider card?
- No. Your SmartRider card fee and card balance are non-refundable.
2. How to order a replacement card?
- If you damage or lose your SmartRider you will need to order a new SmartRider. You will need to go through the same process as when you received your initial SmartRider card.
