First Bus Smart Card in Essex
First Bus is one of the UK’s largest bus operators. Making journeys easier for their customers, First Bus is the first national bus operator to accept contactless card payments across all services. Your travel card arrives pre-loaded with your allocated ticket. No activation required.
How to use Smart Card used?
- When you board the bus – you will see the ticket machine directly in front of you.
- Place or “tap” the card on the ticket reader.
- Wait for the “beep” – this notifies the driver that your ticket is valid for travel.
- Away you “go” – either take a seat or please stand and hold onto the available grab handles/poles.
Travel card prior
- Autumn term: 2nd September 2024 to 20th December 2024
- Spring term: 6th January 2025 to 4th April 2025
- Summer term: 22nd April 2025 to 22nd July 2025
Where does Smart Card used?
Passengers can travel through bus in and around Basildon, Chelmsford, Colchester, Southend-on-Sea.
Note: this excludes airport services X10/X30 and school services 525, 570 and 620 (unless otherwise stated
Zone Map
First Bus Smart Card Customer Care Contacts
Tel: 03456 460 707
Hours: 09:00 – 17:00 Monday – Friday
Download First Bus App on Google Play / Apple Store
Contact First Bus Essex On Social Media
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