Ventra Card in Chicago, IL, USA Customer Care Phone number, Address, Email, Opening Hours, Website, Check Balance, Recharge & Refund Details and Social Media
Location: Chicago
Currency: United States Dollar
Usage: Chicago Transit Authority, Metra, Pace
This Card is an electronic fare payment system for Regional Transportation Authority that replaced the Chicago Card and the Transit Card automated fare collection systems. Ventra launched in August 2013, with a full system transition occurring in July 2014.
Ventra Card Features
- Ventra Card: a transit + optional Debit MasterCard® that can be used for transit and everyday purchases
- Ventra Tickets: single-ride and One-day passes
- Personal, contactless, bank-issued credit and debit cards can be used for transit
- Eventually, compatible smartphones
Where to buy a Ventra Card in USA?
You can buy Ventra Card:
- Online
- From any Ventra Vending Machine
- At about 1,300 retail locations (including most drugstores and Currency Exchanges)
- Ventra app
- Ventra Customer Service Center at 567 W. Lake St. in Chicago.
- By calling 1-877-NOW-VENTRA
Download the Ventra Card app
How to buy a Card online?
- Visit the above link
- Select your card
- Choose your product
- Enter the card information and shipping information
- Make a Payment
How to Check Ventra Card Balance?
1. Visit: ventrachicago.com/balance.
2. Click on the link “Check Balance.”
3. To view your Ventra Card Balance
How to Top up / Recharge Ventra Card USA?
- Visit https://www.ventrachicago.com/
- Mobile App: Download the Ventra mobile app on your smartphone from the App Store (iOS) or Google Play Store (Android).
- Ventra Vending Machines: Look for Ventra vending machines located at CTA ‘L’ stations, CTA bus terminals, and other Ventra retail locations.
- Insert your Card into the machine, select the “Add Transit Value” option, and follow the instructions to recharge your card using cash, credit/debit card, or a linked bank account.
- Retailers: Many retail locations, such as Walgreens, Jewel-Osco, and CVS Pharmacy, have Card reload machines available. Locate a participating retailer near you and follow the instructions at the reload machine to add value to your card.
- Ventra Customer Service Centers: Visit a Customer Service Center, which are usually located at major transit stations such as Chicago Union Station, Ogilvie Transportation Center, or Midway and O’Hare airports.
- Inform the staff that you would like to top up your Card, and they will assist you in the process.
How to get a Refund from the Ventra Card?
- No refunds of Ventra account balances.
Contact Ventra Card Customer Support/Phone Number
Customer Care phone: +1 877-669-8368
Email: customerservice@ventrachicago.com
Website: ventrachicago.com
Contact Ventra Card support on Social Media
List of Travel (Smart) Card Worldwide
Click the above link to view Bus / Metro / MRT / LRT / Tube – Travel (Smart) Card Worldwide
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