Arc Card in Edmonton, Alberta: How to buy, Benefits of the card, where to buy the card?

You can check and reload the arc card balance through Online and Call Centre.

Arc tickets are a single-use product that is a great option for people who do not frequently use transit.

Use an Arc Ticket:

• Arc tickets used in the same way as an Arc Card. Tap when enter / exit a bus or LRT station.
• Arc tickets time limits: 90 minutes or 24 hours (start after your first tap).
• Each participating transit agency has local tickets for travel on just their buses, commuter tickets for travel between select municipalities or regional tickets for travel across all participating transit agencies.
• You have to use your Arc Ticket within 365 days from the date of purchase.

Arc Ticket Purchase:

• You can purchase Arc tickets at all Arc fare vending machines or at In-Person Service Centres.
• At an Arc fare vending machine, simply select the option for purchasing tickets and then choose the ticket that matches your desired transit journey.

Arc Ticket Prices:

Pay-As-You-Go

This option will allow customers to pay for as little as one trip at a time, rather than paying for a monthly/annual transit pass up front. Customers pay for each trip when it is made, up to the fare cap for the daily or monthly period.

Fare caps ensure that you never pay more than the amount for a day pass (if you live in Edmonton) or a monthly Pass (all regions). Once you hit the fare cap, you ride for the rest of the day or month for free! Fare caps differ between regions. If you’re in a special customer group, then you will be eligible for a discounted fare cap. To receive a discounted fare cap, you will need to register your Arc account. Otherwise, you will receive the Standard Fare cap.

How does a fare cap work?

You’ll charge a flat rate fare based on where you’re travelling, while using your Arc Card on bus or LRT. If you reached the maximum cap for the region you are travelling in, you will no longer be charged for that time period. Every trip, you will charged the same fare. Once you reach the amount that a monthly pass would cost, you ride for the rest of the month for free! For more information on Cap Contributors, please click here.

View the List of Cap Contributors

If you’ve less than $4 in your account and have reached a monthly cap, the Arc validators will give you a yellow warning letting you know you have low funds in your account. You can still board, but the validator will continue to flash yellow until you top up your account. You’ll need to top up your account before the next day or month starts depending on which fare cap you reached. If you have less than $0.99 in your account and have not reached a monthly cap, the Arc validators will give you a red warning. You will need to top up your account before tapping again.