How to buy the bus ticket and Rav Kav Card to travel through the bus in Israel?
- Passengers can purchase a bus ticket at any ticket counter / from the bus driver.
- Monthly bus pass can be purchased and loaded to the Rav Kav card at
Where to buy Rav Kav card and load monthly bus pass?
Monthly bus pass can be purchased and loaded to the Rav Kav card at
- Jerusalem CBS,
- Haifa (Merkazit ha-Mifrats & Hof ha-Karmel stations),
- Tel Aviv and
- Rishon le-Tsiyon CBS
Rav Kav Customer Care Phone number, Fax, Hours
Customer Service Center: 2800 or +972-3-6948888
Fax: +972-3-9141988
SMS service for hearing impaired: +972-528944887
Working hours: Sunday – Friday: From 04:00 AM till 02:00 (2 hours after midnight)
Be advised that during the night between Sunday 2.2 and Monday 2.3 our service center will be closed at 01:00 due to system upgrade.
Friday/Jewish holiday evening: From 04:00 AM – 15:30
Saturday/Jewish holiday: 60 minutes upon the conclusion of Sabbath / holiday till 01:00 (1 hour after midnight
Bus Ticket Offices Location, Operating hours in Israel
| City | Operating hours |
|---|---|
| Beer Sheva, central bus station | Sunday-Thursday 8:00-10:15; 10:45-13:15; 13:45 – 15:15; Friday and Holyday eves 08:00-10:15; 10:45-13:45 |
| Jerusalem | Sunday-Thursday 6:15-20:45 Friday and Holyday eves 7:15-14:45 |
| Netanya – Egged Parking | Monday and Wenesday 7:00 – 13:00; |
| Tel Aviv Central Bus Station | Sunday to Thursday 6:15 – 8:15; 8:45- 18:15; 18:45 – 20:45 Friday and Holyday eves 7:45 – 10:00; 10:30 – 13:00; 13:30 – 15:45. |
| Haifa, Merkazit Hof Ha-Karmel Bus Station | Sunday to Thursday 6:45 – 9:30; 10:00 – 13:45 |
| Eilat | Sunday to Wednesday 6:00 – 9:00; 9:30 – 16:00; 16:30 – 20:00 Friday and Holiday eves 6:15 – 11:30; 12:00 – 14:45 |
List of places to buy Rav-Kav: Israel’s Travel Card
Rav Kav Service Points. Center and South
| Address | Operating Days and Hours | Accessibility Certification | Contract loading |
| Tel Aviv Central Bus Station (6th floor), at Ticket Office. 106 Levinski St. | Sunday to Thursday 7:00 – 19:00 | Friday and holiday eves 8:00 – 13:00 | yes | yes |
| Tel Aviv, 35 Ibn Gabirol St | Sunday to Thursday 8:00 – 20:00 | Friday and holiday eves 8:00 – 13:00 | yes | yes |
| Bat Yam, Balfur 45 | Sunday to Thursday 8:00 – 20:00 | Friday and holiday eves 8:00 – 13:00 | yes | yes |
| Hadera CBS, ticket offices | Sunday to Thursday 7:00 – 9:00, 9:30-17:00, 17:30-18:00 | yes | yes |
| Holon, Weizman, Kugel St’ 27 | Sunday to Thursday 7:00 – 19:00 | Friday 8:00-13:00 | yes | No |
| Nes Tsiyona, 4 Rotshild St | Sunday to Thursday 8:00 – 20:00, Friday and holiday eves 8:00 – 13:00 | yes | yes |
| Rishon le-Tsiyon, Old Bus Station. 63 Herzl St. | Sunday to Thursday 7:00 – 19:00 | Friday 8:00-13:00 | yes | yes |
| Rishon le-Tsiyon, New Central Bus Station1 Golda Me’ir St., Ticket Office | Sunday to Thursday 7:00 – 19:00 | Friday and holiday eves 8:00 – 13:00 | yes | yes |
| Rehovot Bus Station. Ticket Office, 2 Bilu St | Sunday to Thursday 7:00 – 19:00 | Friday and holiday eves 8:00 – 13:00 | yes | yes |
| Dimona Shopping Center. 2 Shlav Dalet, Intersection of Sderot Ha-Nasi & Sderot Herzel | Sunday to Thursday 8:00 – 13:00; 13:30 – 16:30 | yes | No |
| Eilat Bus Station, 12 Sderot Ha-Tmarim, Accessible entrance from Shfifon St. | Sunday to Thursday 8:00 – 13:15; 13:30 – 17:00 | yes | No |
| Ramon Airport – in front of arrivals exit | Sunday to Thursday 7:30 -19:00, Friday and Holyday eve – one hour after Shabbat till 22:30 | yes | No |
Rav Kav Service Points. Haifa and North
| Address | Operating Days and Hours | Accessibility Certification | Contract Loading |
| Afula Bus Station 1 Shprintzak St (the corner of Kehilat Tsiyon St) | Sunday to Thursday 7:00 – 10:00, 13:00 – 17:30 | yes | No |
| Karmiel, Lev Karmiel Mall, 100 Morad ha-Gui St, -1 floor | Sunday to Thursday 8:00 – 20:00 | Friday and holiday eves 8:00 – 13:00 | yes | No |
| Kiryat Haim (Tsrif) | Sunday to Thursday 9:00 – 13:30, 14:00 – 16:30 | yes | No |
| Kiryat Shmona 1 Arlozorov St | Sunday to Thursday 8:30 – 17:00 | yes | No |
| Kiryat Motskin, Sd. Ben-Gurion 84, Rambad Mall, 2nd floor | Sunday to Thursday 8:00 – 20:00, Friday and holiday eves 8:00 – 13:00 | yes | No |
| Haifa, Merkazit Ha-Mifrats Bus Station, 41 Sderot Ha-Histadrut | Sunday to Thursday 7:00 – 9:30; 10:00 – 15:45; 16:15 – 19:00, Friday and holiday eves 7:30 – 9:30; 10:00 – 13:00 | yes | No |
| Haifa, Hof Ha-Karmel Bus Station, 1 Me’ir Zore’a St | Sunday to Thursday 7:00 – 19:00, Friday and holiday eves 7:30 – 13:00 | yes | No |
| Haifa, 3 Hassan Shuqri | Sunday to Thursday 7:00 – 19:00 | yes | No |
| Haifa, Neve Shaanan, Ha-Galil 76 | Sunday to Thursday 7:00 – 19:00, Friday and holiday eves 8:00- 13:00 | yes | No |
| Tirat Karmel, 48 Ha-Atsmaut St, Shopping Center | Sunday to Thursday 7:00 – 19:00, Friday and holiday eves 8:00- 13:00 | yes | No |
| Hadera, central bus station | Sunday to Thursday 7:00 – 09:00, 9:30 – 17:00; 17:30 – 19:00, Friday and holiday eves 8:00 – 9:00, 9:30 – 13:00 | yes | No |
| Zichron Yakov, Hameyasdim 51 | Sunday to Thursday 8:00 – 10:00, 10:30 -17:00; 17:30 – 20:00, Friday and holiday eves 8:00 – 10:00, 10:30 – 13:00 | yes | No |
Rav Kav Service Points. Jerusalem
| Address | Operating Days and Hours | Accessibility Certification | Contract loading |
| Jerusalem, Rav Shefa Shopping Center, second floor, 16 Shamgar St | Sunday to Thursday 9:00 – 20:30, Friday and holiday eves 8:30- 12:00. | yes | yes |
| Jerusalem Central Bus Station, 224 Yafo St | Sunday to Thursday 7:00 – 19:30, Friday and holiday eves 7:00 – 12:30 | yes | yes |
| Jerusalem, Ha-Pa’amon Mall, 3 King George | Sunday to Thursday 8:00 – 20:00, Friday and holiday eves 8:00 – 13:30 | yes | yes |
| Jerusalem, Pisgat Zeev Mall (2nd Floor, opposite ‘Meuhedet” Health Center) | Sunday to Thursday 9:00 – 21:00, Friday and holiday eves 9:00 – 14:00 | yes | yes |
| Jerusalem, Ramot Mall | Sunday to Thursday 9:00 – 21:00, Friday and holiday eves 9:00 – 14:00 | yes | yes |
| Jerusalem, Gilo Mall | Sunday to Thursday 8:00 – 20:00, Friday and holiday eves 9:00 – 14:00 | yes | yes |
| Jerusalem, Hadar Mall | Sunday to Thursday 9:00 – 21:00, Friday and holiday eves 9:00 – 14:00 | yes | yes |
How to Check the Rav Kav Card Balance online?
Rav-Kav Online is an innovative service that enables users to load public transport contracts via the Rav-Kav website or in the mobile app. The Rav-Kav Online website and app have all the information to help you find the best contract for you quickly and easily.
- Go to the Rav-Kav Online website and submit your application.
- application will be reviewed.
- Order and pay.
- The card will be sent to you by mail
- To check the balance at any place where you can charge Rav Kav.
- Use the card on the bus, will get a printout that will indicate your balance.
- If you use it on the light rail in Jerusalem to watch the scanner display carefully – your balance will display.
Where can use my Rav-Kav card?
-
Transportation systems, for example, Jerusalem Light Rail, train, Egged bus, Superbus, GNB tours, Haifa’s Metronit etc.
Types of payment cards
- All payment cards issued in Israel by MAX, CAL, and Isracard accepted.
Download Rav Kav Card App for Google
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